Refund Returns Policy

Refund Returns Policy


Thank you for your purchase. We hope you are happy with it. However, if you are not completely satisfied, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in as new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] and we will advise you of the most suitable method of returning your purchase.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged: Any products for the skin that have been opened cannot be refunded or returned due to health and safety.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 0458 850 097 [email protected]
Refund Returns Policy for Inya Cosmetic Skin Clinic Canberra